At Tidy Haus, your privacy matters to us. We respect your trust and are committed to protecting the personal information you share with us when you visit our website (tidyhausllc.com) or use our services.
This Privacy Policy explains what information we collect, how we use it, and how we keep it safe.
1. Information We Collect
We may collect the following types of information when you visit our site, request a quote, or book a cleaning:
- Personal details such as your name, email address, phone number, and service address.
- Payment information (when applicable) for processing secure online payments.
- Communication information such as emails, text messages, or call logs with our support team.
- Website usage data such as browser type, device, and time spent on our pages to help improve user experience.
2. How We Use Your Information
We use the information we collect to:
• Schedule and provide cleaning services.
• Respond to inquiries, feedback, and support requests.
• Send service updates, confirmations, and appointment reminders.
• Improve our website, services, and customer experience.
• Comply with legal or regulatory obligations.
We do not sell, rent, or trade your personal information to anyone.
3. Sharing of Information
We only share your information when it’s necessary to complete your service, such as with:
- Our employees and trusted cleaning partners.
- Secure payment processors to handle billing.
- Service providers who help us manage emails, scheduling, or data security.
All shared parties follow strict confidentiality and data protection standards.
4. SMS Consent & Privacy
If you choose to receive SMS updates or reminders, we’ll use your phone number only for communication related to your services (e.g., booking confirmations, reminders, updates).
If you choose to receive SMS updates or reminders, we’ll use your phone number only for communication related to your services (e.g., booking confirmations, reminders, updates). SMS consent is not shared with third parties or affiliates.
5. Cookies and Website Tracking
Our website may use cookies or similar technologies to improve your experience, track analytics, and remember your preferences. You can disable cookies through your browser settings if you prefer.
6. Your Rights
- You may:
Request a copy of the personal data we hold about you. - Ask us to update or delete your information.
- Opt out of emails or SMS messages at any time.
To make a request, email us at info@tidyhausllc.com.
7. Data Protection
We use secure servers, encrypted connections (SSL), and access controls to keep your data protected. However, please note that no online system is 100% secure, and we cannot guarantee absolute protection.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with a new “last updated” date.
9. Contact Us
If you have questions about our Privacy Policy or data practices, please contact:
info@tidyhausllc.com
www.tidyhausllc.com
